Summary
This case study highlights the importance of accurate regulatory records and how providers can challenge misleading or incorrect information held by the Care Quality Commission (CQC).
This...
Case Study: A Successful Appeal Against CQC Cancellation Notice
Case StudiesHealth & Social Care
20 August 2025
Summary
This article concerns an anonymised real-life case study of a provider who received a Notice of Proposal (NOP), and subsequently a Notice of Decision (NOD) to cancel their registration as...
Case Study: Why One Provider Was Advised Not to Appeal a Notice of Decision
Case StudiesHealth & Social Care
25 July 2025
Summary
This article shares a real case (anonymised) of a provider who received a Notice of Decision and was advised not to appeal. It highlights why legal advice sometimes means knowing when not...
Case Study: How One Provider Successfully Overturned a Notice of Decision to close the location
Case StudiesHealth & Social Care
17 July 2025
Summary
This article shares a real-world example (anonymised) of a provider who faced a Notice of Decision and used legal support and practical improvements to stop enforcement and continue...
Application for Registration as Provider for Children’s Home Refused: Case Study
Case StudiesHealth & Social Care
21 March 2023
We were instructed by a company whose application for registration as a provider of a children’s home had been refused. Ofsted relied on alleged breaches of Regulation 13 (The leadership and...