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Commercial & Corporate

Technology, Media and Telecom

Legal Advice for Businesses Operating in a Digital World

Technology moves quickly, but the legal risks tend to show up later, often when something has already gone wrong. Whether you are developing software, licensing platforms, managing data, or rolling out new systems, the right legal structure matters from the start.

At Gordons Partnership, we advise businesses that build, supply, or rely on technology. Our focus is simple, helping you put clear agreements in place, manage risk properly, and keep your operations running without unnecessary friction.

We work with tech companies, digital agencies, SaaS providers, and established businesses bringing new systems into their organisation. The aim is always the same, practical advice that works in the real world.

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Our Expertise

 

 

  • Technology Contracts

    Technology Contracts

    We draft and negotiate agreements that sit at the centre of your business operations. This includes software development, licensing, SaaS and cloud-based services, maintenance, and support arrangements.

    We make sure your contracts reflect how your product or service actually works, not just how it looks on paper.

     

  • IT Procurement and Implementation

    IT Procurement and Implementation

    Bringing in new systems can carry significant risk if expectations are unclear. We support businesses through procurement processes, contract reviews, and supplier negotiations, helping you avoid common pitfalls around delivery, performance, and liability.

     

  • Service Level Agreements (SLAs)

    Service Level Agreements (SLAs)

    We prepare and review SLAs that set clear expectations on performance, response times, and remedies. This helps avoid disputes and gives you a practical framework if things fall short.

     

  • Data and Systems Integration

    Data and Systems Integration

    Where systems connect or data is shared across platforms, we ensure responsibilities are clearly defined. This includes data handling, security obligations, and accountability between providers.

     

Our Approach

We focus on clarity and usability. Technology contracts often become overly technical, which creates confusion when it matters most, whether you are delivering a product or relying on one.

Our job is to make sure your agreements are clear, commercially sound, and reflect how things actually work day to day. That includes setting expectations properly on both sides, so there are no gaps between what is promised and what is delivered.

We work closely with your internal teams, developers, suppliers, or customers to make sure nothing is lost in translation between legal terms and practical delivery. The aim is simple, agreements that work in real situations, not just on paper.

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How We Can Help

We start by understanding how your business uses technology in practice, not just what the contract says. Whether you are developing and supplying a product, or procuring and implementing one, we look at how it works day to day and where the real risks sit.

From there, we help you put the right structure in place. That might mean drafting agreements that protect what you are delivering, or reviewing terms to make sure you are not exposed as a customer. The aim is always the same, making sure your contracts reflect reality and stand up when they are relied on.

As things move forward, we stay involved. We support negotiations on both sides, work alongside your internal teams and counterparties, and help you adapt as your business evolves. If issues arise, we step in early to resolve them and protect your position.

Throughout, our role is to keep things clear, reduce friction, and make sure the legal side keeps pace with how your business actually runs.

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  • Acting for both technology suppliers and customers

  • Understanding how systems are built, delivered, and used

  • Identifying and managing risk early

  • Drafting and negotiating agreements

  • Reviewing and strengthening existing contracts

  • Supporting negotiations with counterparties

  • Working alongside internal teams and developers

  • Resolving issues before they escalate

  • Protecting your commercial position

 

Why Businesses Choose Gordons Partnership

Clients choose us because we combine legal expertise with real-world understanding.  

Commercial Focus

Contracts that reflect how your business actually runs

 

Clarity

Straightforward advice without unnecessary complexity

Responsiveness

Support when decisions need to be made quickly

Experience

Advising across a wide range of technology-driven businesses

Frequently Asked Questions

Do you act for both suppliers and customers?

Yes. We advise both sides, which gives us a clear view of how agreements are negotiated and where risks tend to sit.

 

Can you help with SaaS and cloud contracts?

Yes. We advise on SaaS and cloud agreements from both supplier and customer perspectives, making sure terms around service levels, liability, and data are clear and workable.

 

Do we need legal input before launching a product or platform?

Yes, it helps to get things right early. A well structured agreement at the start can prevent issues later, especially around ownership, scope, and responsibility.

 

Can you review contracts from suppliers or vendors?

Yes. We regularly review and negotiate supplier terms, helping you understand where the risks sit and where changes are needed.

 

What if our contract does not reflect how things actually work?

That is common. We can review and update agreements so they match how your systems are delivered and used in practice, reducing the risk of disputes later.

 

Can you support with system implementation projects?

Yes. We help ensure contracts reflect delivery timelines, responsibilities, and dependencies, so expectations are clear on both sides.

 

Do you advise on data protection within technology contracts?

Yes. We help make sure data use, processing, and responsibilities are properly addressed within your agreements.

 

Can you work with our developers or technical teams?

Yes. We often work alongside internal teams and external developers to make sure legal terms align with how systems actually function.

 

What happens if something goes wrong with a contract?

We step in quickly to assess the situation, advise on your position, and help resolve the issue before it escalates where possible.

 

Can you help if we are both supplying and buying technology?

Yes. Many businesses sit on both sides. We help you manage risk across your whole operation, not just one set of contracts.

 

How often should we review our technology contracts?

Regularly, especially as your business evolves. Changes in services, scale, or delivery can create gaps if contracts are left untouched.

 

Meet Our Commercial Team

If you need advice on any commercial matter, please do not hesitate to contact our commercial team.

 

Speak to Our Commercial Team

Gordons Partnership, clarity and confidence in legal advice, from people you can trust.

If you’d like to talk about how we can support your business, contact our Commercial Law team.

 

Call us on 01483 451900

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